Privacy Policy

Who we are

Our website address is: https://www.fairworkadvocates.com.au 

What personal data we collect and why we collect it

Contact forms

If you contact us through a contact form, we collect your personal information. We keep this data indefinitely for customer service and to contact you directly.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

 

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

 

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google – external site.

 

Who we share your data with

We will collect Personal Information for the purpose of direct marketing from an individual directly unless it is unreasonable or impracticable to do so.

 

We may use or disclose Personal Information (other than Sensitive Information) collected from an individual for the purpose of direct marketing (including but not limited to direct mail campaigns by post, email, telemarketing and social media) where that individual would reasonably expect us to use or disclose Personal Information for this purpose.

 

We may use or disclose Personal Information (other than Sensitive Information) collected in other circumstances, for the purpose of direct marketing subject to, and in accordance with, the law. This may involve obtaining an individual’s consent where practicable.

 

We may use cloud software providers to fulfil the purpose of direct marketing, but in such cases, the cloud software providers may only use the Personal Information to store and manage the Personal Information. We maintain control over the Personal Information (and does not release the subsequent handling of the Personal Information from its effective control).

 

In order to fulfil the purpose of direct marketing, We may disclose Personal Information to third parties including our related bodies corporate, marketing suppliers (including suppliers of market research, mailing systems and marketing services) and such other third parties as required, authorised or permitted by law.

 

You may request not to receive direct marketing communications from us by sending an email to our Privacy Officer at gethelp@fairworkadvocates.com.au.

 

We will effect this request at no charge, within a reasonable period after the request is made (typically no later than 30 days).

 

You may request that we provide the source of your Personal Information by sending an email to our Privacy Officer at gethelp@fairworkadvocates.com.au  

 

We will provide the source at no charge, within a reasonable period after the request was made (typically no later than 30 days) unless it is impracticable or unreasonable to do so.

 

In the provision and delivery of our services, we may collect your personal information for and on behalf of, or as a marketing service provider to, our clients (including direct clients and agency clients who are collecting personal information for and on behalf of their customers) (Consumer & Business Data). Such Consumer & Business Data will be collected and/or used for the benefit of the client, or where the client is an agency, the benefit of the agency’s customer. The person receiving the benefit will be referred to as the “End User” for the purposes of this Policy.

 

The kinds of Consumer & Business Data collected and stored for the benefit of an End User may include an individual’s name, address, business/company name, role/position, telephone/mobile number, fax number, email address, Australian Business Number, age, geographical location, income, interests, opinions and needs.

Anonymity

 

Where practicable, an individual will have the option to not identify themselves or to use a pseudonym.

An individual is free to use our website anonymously by not identifying themselves. An individual has the option of  remaining anonymous when giving us feedback by not providing any of Personal Information.

 

Cross-border disclosure

We are unlikely to disclose Personal Information to overseas recipients.

 

We are unlikely to disclose Consumer & Business Data to overseas recipients.

 

If we wish to disclose any Personal Information or Consumer & Business Data to overseas recipients, we will take such steps as are reasonable in the circumstances to ensure that the overseas recipient does not breach the Privacy Policy except as otherwise required, authorised or permitted by the law.

 

How long we retain your data

For users that register on our website (if any), we store the personal information indefinitely. All users can request to see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

Data Security and Integrity

We store Personal Information (which has been collected by us) for the purposes of enabling us to use and disclose it as required, authorised or permitted in accordance with this Privacy Policy and the law, for legal and taxation compliance, and for contractual reasons.

 

We store Consumer & Business Data (which has been collected by us) for the purposes of enabling us to use and disclose it as required, authorised or permitted in accordance with this Privacy Policy and the law, for legal and taxation compliance, for contractual reasons and for recording keeping purposes.

 

We may hold Personal Information on our server, hardware, software, and cloud programs used for storage, file sharing and transfer, customer relationship management, document management, webhosting, email and similar or related purposes. We handle and manage this Personal Information and do not release this information from our effective control (except as otherwise provided in this Privacy Policy).

 

We may hold Consumer & Business Data on our server and in cloud programs used for storage, file sharing and transfer, document management, email and similar or related purposes. We handle and manage this Consumer & Business Data and do not release this information from our effective control (except as otherwise provided in this Privacy Policy).

 

We will take such steps as are reasonable in the circumstances to protect Personal Information and Consumer & Business Data against misuse, interference, loss, unauthorised access, modification or disclosure.

 

This may include using usernames, passwords and encryption to restrict access to files, software and hardware which contain Personal Information or Consumer & Business Data, backing up Personal Information and Consumer & Business Data on a regular basis, requiring End Users (and their agents) and suppliers to maintain minimum security standards and privacy compliance with regard to the Personal Information and Consumer & Business Data, encrypting and password protecting the Personal Information and Consumer & Business Data, requiring End Users (and their agents) and suppliers to destroy or de-identify the Personal Information and Consumer & Business Data after it has been used, and removing all Personal Information and Consumer & Business Data from online file sharing and managed file transfer services within a reasonable time after it has been uploaded to such services.

 

We will take such steps as are reasonable in the circumstances to destroy or de-identify Personal Information and Consumer & Business Data when it is no longer required by us for any purpose for which it may be used or disclosed in accordance with this Privacy Policy.

 

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

 

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Additional information

We have commercial relationships with some of the third parties that are evaluated in our comparison reports.

 

We make all reasonable efforts to prevent such relationships to bias or in any way alter the information that our comparison reports provide.

 

Our comparison reports provide factual information, obtained from public sources such as the websites and email communications from the third parties being evaluated. We make every reasonable effort to keep such information up to date.

 

We make all reasonable efforts to avoid giving subjective recommendations or assign subjective scores in our comparison reports. We provide factual information to assist you in your research for a provider that best suits your needs.

 

Our reports, email communications and all information provided on our website does not constitute legal advice and is general in nature. You should obtain advice from a certified legal practitioner where applicable.

If you have any additional questions concerning our use of your information, please do not heistatat to email us at gethelp@fairworkadvocates.com.au

1800 ADVOCATES

(1800 238 622)

24/7 TEXT FOR URGENT ENQUIRIES: 0411 639 262

AUSTRALIA-WIDE

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