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Workplace negotiation is a skill not easily obtained, we can help you

At Workers First Australia we guard our negotiation strategies closely, and for good reason. Without a good negotiation plan you cannot reasonably expect to be successful.

As a starting point to developing your own negotion skills though, we recommend mastering this basic "Seven step negotiation plan". We also recommend you read the next article "What do I need to know in order to negotiate salary?"

THE SEVEN STEP NEGOTIATION PLAN

  1. Set out to reach a win-win situation. Both sides should leave the negotiation feeling they've come away with something and that they're satisfied.
  2. Always begin by saying something positive and appreciative to the person you're negotiating with. For instance, 'I've noticed how hard you've been working,' or 'You're guidance in writing that report was really useful'. It will increase the goodwill on both sides.
  3. If the other person is angry or hostile, then refuse to get drawn into it or to fight. Keep smiling and being pleasant and sooner or later they'll calm down.
  4. Get clear about your bottom line. Decide, in advance, what really matters to you and what doesn't. In other words, where you'll compromise and where you won't. Then stick to it.
  5. Give yourself room to manoeuvre. Make sure you have something to offer the other person, as well as something you want.
  6. Listen. And keep listening. It's vital to really understand what the other person is saying and their point of view. To listen shows respect and good intentions, and will make the other person feel valued.
  7. Keep your options open. If you don't get what you want then resist the impulse to insult the other person or storm out. End the negotiation politely, and with a smile. That way you can always try again later.
Source: http://www.ivillage.co.uk/workcareer/survive/prodskills/articles/ 0,9545,156472_165440,00.html

WHAT DO I NEED TO KNOW IN ORDER TO NEGOTIATE A SALARY?

  1. Determine the market rate salary range for this type of position in this particular industry.
  2. Practice your salary negotiation skills with a friend.
  3. Prepare a budget to determine your financial needs.
  4. Be realistic: entry level salaries are less negotiable than salaries for mid-level or executive positions.
  5. Decide, BEFORE YOU GO INTO AN INTERVIEW, what salary you WANT to earn, what you NEED to live on, and what you will be willing to SETTLE FOR.
  6. Document your skills and accomplishments, and be prepared to talk about them.
  7. Don't be the first to mention salary during the interview, and use the negotiating tips listed below when the topic does come up.
  8. Never say "I need at least ___ dollars."
  9. Don't worry about what your friends are making, the employer certainly isn't.
  10. Never lie about your salary history.
  11. Relax, it's natural to feel embarrassed or uncomfortable discussing salary.
  12. Once you have accepted a job offer and salary level, be sure to get it in writing.
Source: http://www.vacs.uq.edu.au/final/1_31.pdf

Of course you will no doubt have come to the conclusion that this process looks easy. However, just as the old adage in criminal trials describes a person who represents himself at trial as having "a fool for a client."

Accordingly, we maintain that Professional Advocates and Negotiators should handle negotiations for workplace matters and that, at least, workers should not attempt to negotiate workplace matters on their own, no matter how simple it might seem, when you put a condition on the table or make an emotional or ill considered response, there's rarely an opportunity to take those undertakings back and inevitably you will be in a less attractive or satisfying position than you might have been under the guidnace of a Professional Advocate or Negotiator.

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